Finding and hiring the right people is one of the toughest challenges leaders in healthcare face. If you want the right people, you must follow this guiding principle: past behavior speaks volumes about future behavior and can effectively predict it. This course teaches you how to gather focused information through a behavioral interviewing approach; helping to paint a realistic picture of a candidate’s strengths and weaknesses. You will learn how to examine past events and behaviors that may influence success in the opportunity at hand, which is essential to attracting and retaining top talent. This course was authored by Mary Key, Ph.D. President, Key Associates.