Communication is such a common word, but it plays a big part in our daily lives. As a caregiver, you want to serve your elderly patients and clients in the best manner possible. It's easy to see that a gap in communication could result in a wrong diagnoses, medication errors, or other problems. This Introductory Level course will help you to close that gap. This course was authored by Debra Mars, BS. This course corresponds to Federal Regulations: F246.